My salad was not washed so I told the server and she added mash potatoes to my meal in place of the salad. When my steak came it was med well I asked for rare. I asked to have a new one cooked. They made me a new plate of food. It was perfect and they where very nice to fix the situation! I didn't feel awkward to ask them to fix it. I will return when traveling to Kentucky next time!
We were happy with the food, period. It was the server made me angry. The server, Chelsie, was not quite attentive. We didn't even get water refill once. So after dinner I was trying to use the terminal pad to pay my bill and tipped the server 16% for the dinner. That's not much but it was sufficient for her service. I tried to swipe my card twice and didn't succeed. She told me it popped up on her side, so I guess she didn't approve it because she didn't like the tip. Then we asked for her help and she used the pad on our table and show me 20% tip and asked me if I were ok with it. I don't feel like being forced to tip and then I tuned it down to 16%. Then she grabbed the pad and my card was magically approved. Her explaination was she doesn't know why it sometimes worked for her. What's amazing was that she kept the pad and swiftly typed in something ,and meanwhile she prevented us from seeing what she was typing. I took a peek, apparently she was trying to "HELP" us do the survey on this dinner experience. She didn't give back the pad until she finished it. Honestly, Chelsie, stop being SMART, if you are doing well with your job, you will get good tip and evaluation from the customer.
We love Applebees. Unfortunately it's been shut down. Great food and fond memories. I will miss it.
It was very good. Catona the bartender was very professional. Food was good.
Good food for good price, nice friendly environment
Applebee S Neighborhood Grill Bar is a US Restaurant based in Beckley, West Virginia. Applebee S Neighborhood Grill Bar is located at 100 Hylton Ln, Beckley, WV 25801, USA.
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