Came down from Ohio and needed more Dr. Bronner's soap and toothpaste - wasn't sure I would be able to find a natural store in Beckley! My first visit was quick but the selection I did see was excellent! Very helpful staff and all around good vibes.
I love the unique and quirky items sold here!! The employees are always friendly and super helpful!
Always friendly and helpful.....
The selection is pretty good, just check the expiration dates. Most of the staff I have encountered are pleasant except for the older woman. I have not ever had a problem with how the store smells unless she is working. I've been in several times when the gentlemen are working and haven't ever had a problem. I have sinus/allergy issues and had to literally hold my nose and hurry out of the store. She seemed offended because I told her I could not handle the smell. Her response was "You haven't been in very many health stores then". When I told her she didn't have to be rude, by arguing with me because I didn't like the smell she tried to turn it around on me and I pride myself on being respectful to others, especially those that work with the public. She was a lot less than friendly. If its her job to assume she didn't do a good one. I have been stationed in several different cities so I have been in my share of health stores so perhaps she should keep her assumptions to herself and work on her attitude. Other than that, no problems but I'll order from Amazon rather than deal with the smell or her attitude.
I I am saying this without any malice or disrespect: I dont know if anyone has told you but you have a very snotty and rude tone, maybe thats why I missed that supposed offer you made to do curbside pick up. Maybe that's your normal demeanor so you didn't think you were being rude, however I did. I do not appreciate when people talk down to me. I didn't make a scene, I simply told you to stop being rude to me. So if you don't want to be called out you should probaly check that persnickity tone of voice a you have when talking to someone. As a store owner you should already know every person that walks through your door is someone with a different story so don't make assumptions about about people who are giving you THEIR money in YOUR store because you want to disagree with them about their opinion. Sorry ma'am but I didn't make it back stateside from Iraq to be talked to that way. I normally support local businesses even when I can find it online or at a box store for less, however after this incident, I think I'll save it by shopping elsewhere. God bless you in the new year.
Healthsmart Natural Products Store is a US Health facility based in Beckley, West Virginia. Healthsmart Natural Products Store is located at 302 Galleria Plaza, Beckley, WV 25801, USA.
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