Horrible! They overbook and expect patients to wait for an hour or so just so they can schedule more patients and make more money. After waiting an hour for my appointment, I had to leave to go back to work, so I asked them if it was normal to run this far behind, and there was no apology, they said, "It just depends, sometimes we do and sometimes we don't". I would never support a business that has such little regard for it's customers time. My time is too valuable to wait and wait and wait...
He is currently treating my left knee with injections and when it becomes necessary I will let him replace it. In addition, he will do carpal tunnel surgery on my right hand in July.
Initial appointment fine, Dr is very nice. Making me an appointment for MRI to procede. Was told reports take a week should hear back in two weeks. Called in three weeks, was told they would call me back. Never did. Called back in four weeks, sat on hold for twenty five minutes waiting to speek to lady. Frustration, canceled it all. Find another doctor who is more concerned about health rather than money! They require a credit card to be on file as well, which is unethical according to PCI complience people. You can't give a zero star review!
Dr. Whitfield did carpal tunnel surgery on my left hand in Oct. 2014 and a total knee replacement of the right knee in Nov. 2014. In my opinion, he is an excellent Doctor and I was amazed to find this level of medical care in this little town.
Dr Stephen B Whitfield Md is a US Doctor based in Beckley, West Virginia. Dr Stephen B Whitfield Md is located at 215 Brookshire Ln, Beckley, WV 25801, USA.
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